I am looking forward to welcoming you back after such a long period away. Unfortunately, we are not in the clear as yet and will obviously need to follow the government guidelines to ensure all our safety before, during and after therapy sessions.
I have drawn up measures I would like you to follow to ensure that the risks are minimised and that we can stay safe.
Please ring the doorbell or text me to let me know you have arrived for your session. My number is 07834226025.
I will open front door or text you back to let you know that it is safe to enter. (I will ensure as best as I can that 20-30 minutes between session is maintained so you can avoid coming into contact with other clients and to give me time to wipe down all surfaces).
Please enter via the side gate on the right of the house. This leads into the garden and from there into the therapy room. I will greet you from the end of the pathway and guide you into the therapy room.
I have reorganised the furniture to ensure that 1 -2 meters distance can be maintained.
All surfaces, door handles etc will be wiped down between sessions and at the end of each evening.
Access to the downstairs toilet is still available. Antibacterial wipes will be available for you to wipe down the toilet before and after use. I will ensure that the toilet is wiped down after each use and at the end of the day.
Hand sanitiser will be available to use. Please make use of this at the start of the sessions. Please bring your own water and tissues if possible.
Masks/face shields are not mandatory as we will be able to maintain the recommended social distance of 1+ meters, however if you would prefer to wear a mask during the session please feel free to do so. If you would prefer that I wear a mask during the session, please let me know and I will be happy to do so.
If you are unwell or have any symptoms of COVID-19 as detailed in the government guidelines, please do not attend the session and inform me as soon as you are able. The session can be rescheduled for a later date or we can conduct the session via video call, whatever you prefer.
Cancellation of sessions: please inform me 24hrs before your session if you wish to cancel or reschedule, otherwise your full fee will be charged. However, due to these uncertain times, this fee will be waivered if you present with symptoms, or test positive for Covid-19, need to self-isolate or if we go back into lockdown and you are for obvious reasons unable to inform me 24hrs prior to your session.
If you have any questions or other concerns, please let me know. Otherwise I look forward to seeing you at your next session.
Thank you for your understanding and patience.
Chalene